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FAQ

Thank you for visiting our FAQ page. 

If you have any questions please e-mail us at support@bigaboutit.com.

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  • How long will it take to receive my order?     The normal time of delivery is about 5 working days for processing plus shipping time.
  • Is my payment secure?  Yes, we have SSL on our website and we use Stripe and paypal which is also a secured payment system.
  • What is the best way to contact customer service?  Please e-mail us at support@bigaboutit.com. 
  • Do you have tracking numbers?  Tracking numbers are provided by request only.
  • Do the colors look the same as I see it on the screen?  Please note that the colors are representative, the colors that you may get maybe slightly different due to how various computers and software programs show those colors.  A slight color variance may or may not occur to the image you are seeing on your computer screen.